1. Introduction

[DeepIN Hair Limited] (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], in accordance with applicable data protection laws in the United Kingdom (UK), European Union (EU), and the United Arab Emirates (UAE).

2. Data We Collect

We may collect and process the following data:

- Personal Identification Information: Name, email address, phone number, billing/shipping address.

- Payment Information: Credit/debit card details or payment provider information.

- Order Information: Details about purchases, order history, and preferences.

- Technical Data: IP address, browser type, device information, operating system, referral source, and usage data.

- Marketing and Communication Data: Preferences in receiving marketing communications and your communication history.

3. How We Use Your Information

We use your personal data to:

- Process and deliver your orders.

- Communicate with you about your orders and customer service inquiries.

- Improve our website, products, and services.

- Comply with legal obligations.

- Send you marketing and promotional materials (with your consent).

- Detect and prevent fraud and security issues.

4. Legal Bases for Processing (UK/EU)

Under the UK GDPR and EU GDPR, we rely on the following legal bases:

- Contractual necessity – to fulfil a contract with you (e.g., fulfilling orders).

- Legal obligation – where processing is necessary to comply with the law.

- Legitimate interests – for business purposes that do not override your rights.

- Consent – where you have given clear consent (e.g., for marketing).

5. Disclosure of Your Information

We may share your data with:

- Service providers who support our operations (e.g., payment processors, logistics partners, IT providers).

- Legal authorities if required to comply with legal obligations or to protect our rights.

- Business transfers in the event of a sale, merger, or acquisition.

6. International Data Transfers

Your data may be transferred and stored outside your country, including to countries that may not offer the same level of data protection. When we transfer your data internationally, we take appropriate safeguards, such as standard contractual clauses approved by the UK/EU Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and reporting requirements.

8. Your Rights

Under UK and EU laws, you have the right to:

- Access your personal data.

- Request correction or deletion.

- Object to or restrict processing.

- Withdraw consent at any time.

- Lodge a complaint with a data protection authority.

 

In the UAE, you have similar rights under the PDPL, including:

- Access and correction rights.

- The right to erasure and restriction of processing.

- The right to object to automated processing and profiling.

- The right to data portability.

 

To exercise any of these rights, contact us at admin@deepinhair.com

9. Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

10. Cookies

We use cookies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences via your browser settings or our website's cookie banner.

11. Marketing Communications

We will only send you marketing emails if you have opted in. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

13. Contact Us

If you have questions or concerns about this privacy policy or your data, contact us at:

Email: enquiry@deepinhair.com

Phone: +44 (0) 7342 469465

Address:  Building 15, Gateway 1000, Arlington Business Park, Stevenage, Hertfordshire, UK SG1 2FP